Effective Date: 16 October 2026
Website: https://lettingtheoutsidein.com
Data Controller: Paulo Karat / Letting the Outside In
Contact Email: Paulo@Karat.co.uk
Contact Phone: 07748597567
Address: Roseland Farm, Roseland Lane, Shirebrook, Mansfield, NG20 8EH
At Letting the Outside In, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or fill out our enquiry forms.
We only collect personal information that you voluntarily provide to us when submitting an enquiry through our online contact forms. This may include:
Personal Identifiers: Name, email address, phone number.
Message Content: Any information, details, or health/wellbeing enquiries you choose to include in your message.
We process your personal data solely for legitimate business purposes, including:
Responding to your enquiries regarding therapy, coaching, venue hire, or retreats.
Arranging initial consultation calls or booking sessions.
Sending follow-up information relevant to your request.
We do not use your contact form submission data for unsolicited marketing, nor do we sell or rent your personal information to third parties.
Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your data is Consent (by voluntarily submitting a contact form) and Legitimate Interests (responding to your specific enquiry and delivering requested services)
We are committed to ensuring your information is secure. Contact form submissions are transmitted securely and accessed only by Paulo Karat and authorised team members who require access to process your request.
We retain personal data submitted through contact forms only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, accounting, or clinical record-keeping requirements.
We do not share your personal information with third parties, except:
When required by law or legal regulatory bodies (e.g., healthcare/clinical emergency duty of care).
With trusted service providers who assist in operating our website (e.g., website hosting platforms) under strict confidentiality agreements.
Under UK data protection law, you have the following rights regarding your personal data:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You can ask us to delete your personal data.
Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent to process your data.
Our website contains links to external websites (such as BACP, BAMBA, and our event hire portal RLFB Event Hire). Please note that we do not have control over external sites, and they are governed by their own privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted directly on this page with an updated effective date.
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